As an international study consultancy, Minerva Education Group is committed to protecting the privacy of our clients by making their personal and professional information confidential to avoid the interference of third parties. Our privacy policy includes how we collect, use, and secure your data when you engage with our study abroad consultancy services.

Documentation We Conduct for Immigration

We conduct detailed research about your educational history and field of interest to recommend the best universities that match your preferences, for this purpose we collect the following data from you:

• Contact Details

We inquire about candidates’ contact details which mainly include active phone number, email address, and residential address.

• Educational History and Academic Records

It includes copies of transcripts and provisional and character certificates from previous institutions that explore the educational background of the candidate.

• Passport information and visa details

We collect the details of the candidate’s valid passport and visa (student visa). The student visa is issued by the country’s embassy or consulate where the candidate is moving to.

• Financial information

Financial data is collected to assist candidates with scholarships, program fees, etc. This includes the candidate’s and his/her guardian’s financial information.

• Any other relevant details necessary for the candidate’s study abroad application

As the immigration requirements vary from country to country, there is a difference in the documentation. We may also require additional documents according to the country’s policy, to make the process smooth.

How do we use your information?

Candidates’ personal information is used to provide consultancy about the study abroad programs and also to assist them in processing their visa and university applications. It also leads to effective communication with the educational institutes and visa authorities that develop a better understanding of the options available. We also use your information to keep you updated about the progress of the process.

Data Security

We excel in securing your data with the back of our secure storage systems that prevent unauthorized access and encryption of personal information during transmission. The element that makes our data security unchallengeable is updates to our security procedures considering regular audits.

Sharing Your Information

We share your information only with related entities such as universities and visa processing agencies, and that is only when it is necessary for your study abroad application. Otherwise, we do not sell or trade your personal information to any outside party without your consent.

Your Rights

A candidate has all the rights to access and modify his/her information and can also request the deletion of any information provided. If you desire to update your details, please get in touch with us at info@minervaeducationgroup.ca

Policy Updates

We may update this privacy policy as per the changes in legal requirements. In case of any notable policy update, you will be notified via email or our website.